TaiTech Digital Support
Practical digital help for seniors and kaumatua across Tairawhiti, with trusted support for everyday devices, online safety, and staying connected.
Our Impact
Across Te Tairawhiti, TaiTech provides practical help with everyday digital services, community-based learning, and trusted support for people using technology in real life.
500
visitors each month
People across Tairawhiti use the Kaiti hub for practical help with online services, devices, and referrals.
A physical support hub in Kaiti provides walk-in help, referrals, and practical guidance for people trying to access everyday digital services.
There is a growing demand for essential local services that are difficult to access elsewhere, such as online banking help, health apps, census completion, and driver refresher courses. The Hub has had to adapt from a PC-centric model to supporting phones, tablets, and laptops as community device usage changed.
TaiTech operates a physical Hub in Kaiti, open 30 hours per week, providing walk-in support, referrals, and a JP Service Desk for people struggling with online services.
850
participants in FY25
Older people are building confidence with devices, online safety, and essential digital services in social learning settings.
Small-group classes and outreach support help older people build confidence with devices, online safety, and essential digital services.
Seniors face immediate problems with their devices and require digital wellbeing support in a social context. There is a specific and increasing need for help with online banking and avoiding scams. Remote areas of the Coast also lack fair and equitable treatment regarding digital access.
TaiTech delivers classes in small social settings and utilizes the DORA bus to travel to remote coastal communities to establish credibility and provide support. Hybrid courses are also planned for those in distant areas.
30
workshops delivered
Small businesses received targeted support to build digital confidence and apply current tools in practical ways.
Targeted workshops gave small businesses practical help to apply digital fundamentals and current tools in ways that made sense to them.
There is a huge demand in the community for targeted, personalised assistance for small businesses to understand digital fundamentals.
TaiTech ran workshops focused on applying business fundamentals using the latest digital tools, including generative AI like ChatGPT.
We have partnered with SteppingUp to provide free tech help through a trained Digi-Coach, Linkin
To register visit the Hub or call Polly on 021 258 2474
Mark Lucas (chairperson)
Helena Mill (secretary)
Maurice Alford (treasurer)
Carolyn Carpendale (trustee)
Michelle Mihaka (trustee)
Polly Crawford (operations manager)
Simeon Alford (lead tutor)
Kim Waititi (tutor)
Philanthropic funders
Private donors
Fees for IT training courses
Make a donation of any amount direct to our bank account.
Large or small, much appreciated!
Share your talents and expertise
We couldn't do it without our trustees. Thank you so much.
Secretary
Treasurer
Trustee
Chairperson
Trustee
